Clearly AIDocs

IP allowlist

Allow Clearly AI to reach IP-restricted tools and APIs.

Clearly AI calls external systems from static egress IPs. If a connected tool restricts inbound traffic by source IP, allowlist the IPs Clearly AI provides during onboarding.

This is commonly needed for Jira, internal APIs, self-hosted tools, proxies, and network controls such as Zscaler.

Add Clearly AI to an external allowlist

  1. Open the external system's IP allowlist or firewall rule page.
  2. Add each Clearly AI egress IP.
  3. If the system asks for CIDR notation, use /32 for a single IP address.
  4. Save the rule.
  5. In Clearly AI, open the integration and run Apply & Test or the equivalent connection test.

Browser access allowlisting

If your company uses a secure web gateway such as Zscaler, you might need to add an allowlist rule before you can open Clearly AI in a browser. Ask your Clearly AI contact for the URLs to allowlist for your tenant (typically, https://{your-company-name}.clearly-app.com, subdomains, a global OAuth frontend, and an authentication URL).

In Zscaler, this is usually a URL allowlist or cloud app control rule for the tenant and auth domains. This is separate from the static egress IP allowlist used when Clearly AI connects outbound to your tools.

FAQs

Members and roles

Manage who can access Clearly AI and who can administer the organization.

Model providers

Configure LLM providers and BYOK controls for Clearly AI.