# Reviews
URL: https://docs.clearly-ai.com/docs/reviews
Description: Create a Clearly AI Project, run a Review, and inspect results.
This guide walks you through the most commonly used path in the Clearly AI web app: creating a project, attaching sources, picking a review template to run, and viewing the resulting review.

**What you'll need**

* A Clearly AI account (your administrator or invite email is the source of truth for how you sign in).
* Material the product can analyze, known as **sources**: **uploaded documents** (such as PDF, Word, or Markdown) and/or a **connected source of information** through **Integrations** (such as GitHub, SharePoint, or Jira). See [Integrations](https://docs.clearly-ai.com/docs/integrations) for setup details and links to each connector.

**Time to complete:** About five minutes

***

## What you can do in Clearly AI without extra setup [#what-you-can-do-in-clearly-ai-without-extra-setup]

* Run a review using only files and/or repo content you attach to a project, plus a **review template** your organization provides.
* See each control or question answered with **status**, **analysis**, and **citations** when the review template is built that way.
* **Export** the review in common report formats.
* **Regenerate** to run the same review again after sources change. See [Update a review when sources change](#update-a-review-when-sources-change).

These usually take more configuration and are optional for a first review:

* Triggering reviews automatically from Jira, GitHub, or other tools ([Workflows](https://docs.clearly-ai.com/docs/workflows))
* Sending results to Slack ([Slack](https://docs.clearly-ai.com/docs/integrations/communication/slack))
* Creating Jira tickets from findings ([Jira](https://docs.clearly-ai.com/docs/integrations/issue-trackers/jira))
* Custom export formats with full field control ([Exports](https://docs.clearly-ai.com/docs/exports))

***

## How projects, sources, and reviews fit together [#how-projects-sources-and-reviews-fit-together]

* A **project** holds your **sources** (files and integrations) and your **reviews**.
* You add sources **to the project**, not inside the small new-review dialog.
* Until at least one source is present, the overview prompts you to **Add sources to this project** and **New Review** stays unavailable (hover the button to see **Add sources to the project before adding reviews**). After you add a source, you can start a review while sources are still processing.

**Two ways to get started**

1. **From Projects** — Open **Projects**, choose **New Project**, fill in the form, then add sources on the project and click **New Review**. The steps below follow this path.
2. **Guided setup** — If your org exposes a full “create project” wizard, you may see **Project Details**, then **Add Sources**, then **Submission** where you pick a review template and use **Submit Project** to create the review and start it in one go.

***

## Step 1: Create a project [#step-1-create-a-project]

From **Projects**, create a new project with a clear name and a short description of the system, feature, vendor, or application being reviewed. The description should explain the purpose and scope well enough for another reviewer to understand what belongs in the review.

The **Projects** page lists existing work and surfaces **New Project** as a card at the top of the list (**Figure 1**). The **New Project** modal collects the name and description before **Create** (**Figure 2**).

[Image: Projects list with New Project card]

*Figure 1. Projects list with the **New Project** card used to start a new workspace.*

[Image: New Project dialog with name, description, and Create]

*Figure 2. **New Project** modal: **Project Name**, optional **Description**, and **Create**.*

You become the project's owner when you create it. Use **Share** in the project header to give other people or groups access; see [Project sharing](https://docs.clearly-ai.com/docs/project-sharing).

***

## Step 2: Add sources [#step-2-add-sources]

Open **Manage Sources** (or the sources area for this project). The **Manage Sources** window (**Figure 3**) is where the text box, **Upload Files**, **Search Integrations**, and category panels live.

You will see several options in the UI:

* **Text Box** - This can be used to add **Snippets** (free text instructions) directly, or add URLs to crawl. If URLs are recognized, an **Add All** button will appear, otherwise a **Save as Snippet** button will appear. **Figure 4** shows saving plain text as a snippet; **Figure 5** shows recognized URLs in the same box.
* **Upload Files** — Drag in files or browse to attach them (see the upload control in **Figure 3**).
* **Integrations** — Connect GitHub, GitLab, or Bitbucket and choose the repository and branch you want included. **Figure 6** shows the GitHub flow from **Search Integrations**.

The UI allows you to organize sources into **Categories** as a way of adding additional context for the LLM, and keeping sources visually organized for other users. Clearly AI keeps a default category available for uncategorized sources, and you can **Add Category** to create your own categories, as in **Figure 7**.

[Image: Manage Sources — text box, Upload Files, Search Integrations, and categories]

*Figure 3. **Manage Sources**: add text or URLs, upload files, search integrations, and manage categories.*

[Image: Saving free text in the text box as a snippet]

*Figure 4. **Save as Snippet** when the text box does not parse as URLs.*

[Image: Adding a URL from the text box]

*Figure 5. URLs in the text box with **Add All** to pull them in as sources.*

[Image: Adding a GitHub repository via Search Integrations]

*Figure 6. Picking a GitHub repository and branch after **Search Integrations**.*

[Image: Source categories in Manage Sources]

*Figure 7. Multiple **Categories** (for example Design Documentation and Security) with sources grouped under each.*

### Completed reviews as sources [#completed-reviews-as-sources]

**Manage Sources** shows **Use completed reviews as sources** when the project already has a completed review. Each row is a completed review, not an uploaded file. The row shows the review title, which usually matches the review template.

The next review reads those completed reviews along with your files and integrations. Clearly AI keeps only the latest completed review for each template. Clear the checkbox to leave them out. When you open sources from inside a review, Clearly AI omits that review from its own list.

After you add at least one source, **New Review** becomes available even while ingestion is still running (you may see &#x2A;*Processing sources...** on the overview). Clearly AI queues the review and starts generation when sources finish processing. When processing completes without errors, the overview shows **Sources ready** as in **Figure 8**.

[Image: Project overview when sources are ready, with New Review enabled]

*Figure 8. **Overview** when sources have finished processing: **Sources ready**. **New Review** is also available while sources are still processing.*

***

## Step 3: Create the review [#step-3-create-the-review]

1. On the project overview, click **New Review**.
2. In **Create New Review**, choose a **review template** from the list (**Figure 9**). The right default is usually the one your admin recommends for general use; names and availability depend on your org.
3. Click **Create**. Generation is enqueued right away. If sources are still processing, the review waits in **Review Generation Queued** until they finish; there is no separate “Start” button.

Creating a review requires Contributor or Owner access on the project.

This dialog does **not** ask for a custom review title. What you see in the sidebar and headers comes from the review template name and project, not a name you type here.

[Image: Create New Review — choose a review template, then Create]

*Figure 9. **Create New Review**: select a **Review Template**, then **Create** (and **Cancel** to close without starting).*

***

## Step 4: Wait for results [#step-4-wait-for-results]

A status area shows progress while the review is generating. Time varies; you can leave the page and come back. **Figure 10** shows the **Answering Questions** state on the review tab while generation runs.

[Image: Review tab showing Answering Questions in progress]

*Figure 10. In-progress review: **Answering Questions** with a spinner on the project review tab.*

***

## Step 5: Read the results [#step-5-read-the-results]

Open the review tab. Content is organized by the review template: introductory text, sections, questions, and sometimes summary or risk-style blocks depending on what your review template includes.

**Status** — Each item is shown as **Compliant**, **Partially compliant**, **Noncompliant**, **Out of Scope**, or **Missing info** (when the sources did not support a confident answer). Administrators can rename these status labels for your organization in **Settings**, so the exact wording may differ. Some questions are informational only, and will not show a compliance status. Row-level icons and section rollups appear as in **Figure 11**; many review templates also show a header summary with totals (**Figure 14**).

**Analysis and citations** — Explanations appear with the answers, often under **Notes**, with links or references back to places in your sources. **Figure 12** shows citation markers inline in the answer body; **Figure 13** shows the **Notes** panel for the same style of generated analysis.

**Summaries and risk** — Some review templates include an executive-style summary or risk rollup; others focus on control-by-control rows. Both are normal. **Figure 11** is an example of a section with several questions and mixed status at a glance.

[Image: Review section with multiple questions and per-row status icons]

*Figure 11. A review template **section** with numbered questions, status icons on each row, and section-level counts.*

[Image: Expanded answer with inline citation markers]

*Figure 12. Expanded question: generated **Answer** text with numbered citation chips in the body.*

[Image: Notes panel with generated analysis and citations]

*Figure 13. **Notes**: model-generated explanation with the same citation markers for traceability.*

[Image: Review header with total questions and status summary badges]

*Figure 14. Review header: **Total Questions** plus summary badges for each outcome type.*

***

## Step 6: Give feedback on answer quality [#step-6-give-feedback-on-answer-quality]

Use the **thumbs up** and **thumbs down** controls on an answer to tell Clearly AI whether the result was useful. You can add a short note with the feedback.

Thumbs feedback is reviewed by the Clearly AI team. A thumbs down is a signal that the answer may need investigation, tuning, or product work. We use the linked review context, citations, source material, and your note to decide what kind of follow-up is needed.

<Callout type="warn" title="Feedback can include customer data">
  Submitting feedback allows authorized Clearly AI personnel to inspect the answer and the minimum supporting context needed to investigate it. Do not add sensitive information to the note unless it is necessary for the investigation. Employee access is limited and logged as described in [Security and privacy](https://docs.clearly-ai.com/docs/security-and-privacy#access-control).
</Callout>

Common outcomes include:

* **Question or prompt tuning**: We help improve the review template instructions behind the answer, such as making a broad question more precise, adding a rubric, or clarifying which sources to use.
* **Context or retrieval investigation**: If the right source was missed or the answer did not cite the evidence you expected, we investigate how Clearly AI selected and used context.
* **Product follow-up**: If the feedback points to a broader workflow gap, we triage it as a product request or bug instead of treating it as a review template change.

We usually triage feedback on the order of a business day. Some fixes can be tested quickly by regenerating an answer or running an updated review template version against the same project. Broader product or retrieval changes may take longer.

Feedback does not immediately rewrite the answer or train a model in place. It gives Clearly AI a concrete example to inspect and use in the improvement loop. The most helpful notes say what was wrong, what answer you expected, and which source or policy supports that expectation.

***

## Step 7: Edit or adjust answers [#step-7-edit-or-adjust-answers]

* For many question types you can edit the **answer text** (or choices) and save your changes; **Figure 15** shows a representative rich-text answer in edit mode.
* For some non-compliant results, a small **pencil** icon lets you adjust **compliance** when your process allows it (**Figure 16**).
* The **analysis** text is not always editable like a free-form field; treat the main editable surface as the **answer** where the app offers save or edit controls.

**Regenerate** runs the automated review again. Treat manual edits as something to re-check after regeneration, since a new run may refresh model-generated content.

Editing answers and compliance requires Contributor or Owner access on the project.

[Image: Editing an answer in the rich text editor]

*Figure 15. **Edit** mode on a freeform-style answer: toolbar, citations, and actions such as **Regenerate Answer**.*

[Image: Pencil on a non-compliant banner opens the assertion / compliance editor]

*Figure 16. **Non-Compliant** banner with **pencil**, and the **Assertion** popover to set pass / neutral / fail and an optional reason.*

### Change the review stage [#change-the-review-stage]

A review moves through stages such as **Submitted**, **In Review**, **Approved**, **Approved with Conditions**, **Needs Revision**, and **Rejected**. Only users with Owner access on the project, including organization Owners and Admins, can change the stage. Contributors and Viewers see the current stage but cannot change it.

***

## Step 8: Export and links [#step-8-export-and-links]

Use the **Export** control on the review screen (near **Regenerate** and the expand options). You can download **Markdown**, **HTML**, **PDF**, or **Word**, and sometimes **CSV** or **Excel** when your review template enables those. See **Figure 17** for an example

[Image: Exporting data dialog box showing several export formats]

*Figure 17. Data export dialog.*

***

## Update a review when sources change [#update-a-review-when-sources-change]

A review is one pass over the project's sources at the time you run it. When Confluence pages, documents, or code change later, refresh those sources, then re-run the review or start a new one.

Refreshing sources and re-running a review require Contributor or Owner access on the project. See [Project sharing](https://docs.clearly-ai.com/docs/project-sharing).

### Refresh the sources [#refresh-the-sources]

1. Open the project and open **Manage Sources**.
2. Open the menu on a Confluence space or folder, a repository branch, or another connected source, and choose **Refresh source**. Open a category menu to refresh every source in that category that supports it.
3. Wait until processing finishes. The source menu shows &#x2A;*Processing...**, then **Ready**.

**Refresh source** reads the current content from the connected system.

* Refreshing a Confluence space or folder picks up pages added under that space or folder, and re-reads pages already included.
* Refreshing a repository branch downloads that branch's current commit.
* A single Confluence page, a Notion page, and an uploaded file do not offer **Refresh source**. Add the page again with **Add sources**, or upload the new file. If that page already sits under a space or folder on the project, refresh the space or folder instead.

### Re-run the review or start a new one [#re-run-the-review-or-start-a-new-one]

Open the existing review. When sources or answers have changed since the last run, the header shows **Context changed**. Open it and click **Re-run review**, or use **Regenerate**.

Click **New Review** on the project to start a separate review and leave the earlier one unchanged.

[Workflows](https://docs.clearly-ai.com/docs/workflows) can start a review when something changes in a connected system, such as a GitHub pull request. The workflow uses the sources already on the project. It does not scan Confluence for new pages by itself.

***

## FAQs [#faqs]

<Accordions>
  <Accordion title="How do I update a review after the sources change?">
    Refresh the project's sources, then re-run the review or start a new one. See [Update a review when sources change](#update-a-review-when-sources-change).
  </Accordion>

  <Accordion title="Why is New Review grayed out?">
    Add at least one source to the project. You do not need to wait for processing to finish before creating a review.
  </Accordion>

  <Accordion title="Why do I see repo errors or private code errors?">
    Finish connecting **Integrations** and sign in to the provider so Clearly AI can reach the repository. See the GitHub, GitLab, and Bitbucket pages in this docs site.
  </Accordion>

  <Accordion title="Why does almost everything say not enough information?">
    Add richer sources (more detail, closer to the controls being asked) or regenerate after uploading more material.
  </Accordion>

  <Accordion title="Why can't I create a review or edit answers on a shared project?">
    You have Viewer access. Ask a project owner to change your access level to Contributor. See [Project sharing](https://docs.clearly-ai.com/docs/project-sharing).
  </Accordion>

  <Accordion title="Why can't I approve a review?">
    Changing stages requires Owner access on the project. Organization Owners and Admins can always change stages.
  </Accordion>

  <Accordion title="Why did I land in Chat instead of the project list?">
    Some accounts open **Chat** as the home screen. Use the sidebar to go to **Projects**.
  </Accordion>

  <Accordion title="Why do I see a review template name I never uploaded?">
    That row is a completed review on this project, not a file. The review title usually matches the review template. See [Completed reviews as sources](#completed-reviews-as-sources).
  </Accordion>
</Accordions>

***

## What’s next [#whats-next]

| Goal                        | Where to look                                                                                                                      |
| --------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| GitHub / GitLab / Bitbucket | [GitHub](https://docs.clearly-ai.com/docs/integrations/code/github), [GitLab](https://docs.clearly-ai.com/docs/integrations/code/gitlab), [Bitbucket](https://docs.clearly-ai.com/docs/integrations/code/bitbucket) |
| Jira                        | [Jira](https://docs.clearly-ai.com/docs/integrations/issue-trackers/jira)                                                                                     |
| Slack                       | [Slack](https://docs.clearly-ai.com/docs/integrations/communication/slack)                                                                                    |
| Automation                  | [Workflows](https://docs.clearly-ai.com/docs/workflows)                                                                                                       |